Terms of Service

Overview

This website is operated by Two Step Performance. Throughout the site, the terms “we,” “us,” and “our” refer to Two Step Performance. Two Step Performance offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

1. Online Store Terms

By agreeing to these Terms, you confirm you are at least the age of majority in your state or province of residence or have given us consent to allow your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You must not transmit any worms, viruses, or destructive code.

Violations will result in immediate termination of your services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

Your content (excluding credit card info) may be transferred unencrypted and may involve transmission over various networks. Credit card data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, or exploit any part of the Service without express written permission.

3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The content is for general information only and should not be relied on without consulting more accurate sources.

4. Modifications to the Service and Prices

Prices for products may change without notice. We reserve the right to modify or discontinue the Service at any time.

5. Products or Services

Certain products may be available exclusively online and may be limited in quantity. All returns are subject to our Return Policy.

We strive to display accurate colors and images, but we cannot guarantee monitor accuracy.

We may limit or cancel sales per person, per region, or per order.

6. Accuracy of Billing and Account Information

We reserve the right to refuse or limit any order. We may attempt to contact you if an order is changed or canceled. You agree to provide current, complete, and accurate information.

7. Optional Tools

We may provide access to third-party tools “as is” and without warranties. Use of such tools is at your own discretion and risk.

8. Third-Party Links

Some content, products, or services may come from third parties. We are not responsible for third-party materials or sites and encourage you to review their policies before interacting with them.

9. User Comments and Submissions

By submitting content, you grant us the right to use it without restriction. We may remove content we deem inappropriate. You must not violate the rights of others or post unlawful content.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

We reserve the right to correct any errors and update information without prior notice.

12. Prohibited Uses

You may not use the site or its content:

For any unlawful purpose
To violate laws or regulations
To infringe intellectual property rights
To harass, discriminate, or abuse
To transmit viruses or harmful code
To collect personal info or spam others
To interfere with security features

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee uninterrupted or error-free service. All products and services are provided “as is” without warranties of any kind.

We are not liable for any damages related to use of the site or products, including loss of data or profits, except where prohibited by law.

14. Indemnification

You agree to indemnify and hold harmless Two Step Performance and its affiliates against any claims arising from your breach of these Terms or violation of any law.

15. Severability

If any provision is found unenforceable, the remainder of the Terms will remain in effect.

16. Termination

These Terms are effective unless terminated by either party. We may terminate your access if you violate these Terms.

17. Entire Agreement

These Terms and any policies posted on our site constitute the entire agreement between you and us, superseding prior agreements.

18. Governing Law

These Terms shall be governed by the laws of Mississippi, United States.

19. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our site after changes are posted constitutes acceptance.

20. Contact Information

Questions? Contact us at info@twostepperformance.com

Abusive Customer Policy

At Two Step Performance, we strive to create a positive and fun shopping experience for every customer. We’re here to help and want all interactions—whether through email, chat, or social media—to be courteous and constructive.

Unacceptable Behavior Includes:

Verbal abuse: Profanity, shouting, or aggressive language directed at our team.
Harassment: Repeated or excessive contact that interferes with our ability to provide service.
Threats or intimidation: Any language or behavior intended to threaten, bully, or create fear.
Discrimination: Racist, sexist, or otherwise hateful language will not be tolerated.
Fraudulent activity: False claims, chargeback abuse, or misuse of discounts/promotions.

If This Policy Is Violated:

We reserve the right to refuse service or cancel orders.
We may block access to our website or customer support channels.
We may permanently close customer accounts.
We may report fraudulent or threatening activity to appropriate authorities or payment processors.

Thank you for helping us keep Two Step Performance a fun place to shop.

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